Last Updated: 2/7/2026
1. Introduction Prismworks LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our users (“User” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prismworksglobal.com or use our applications listed on the Atlassian Marketplace.
By accessing our website or installing our applications, you consent to the data practices described in this policy.
2. Information We Collect We collect information to provide better services to our users. The types of information we may collect include:
- Personal Information: Name, email address, and company name when you voluntarily provide it to us for support inquiries or newsletter subscriptions.
- Technical Data: When using our Atlassian apps, we may receive technical data necessary for the app to function within the Jira/Confluence environment (e.g., instance URL, account ID).
- Usage Data: Information on how the service is accessed and used (e.g., page views, error logs) to help us improve performance.
3. How We Use Your Information We use the collected data for specific, legitimate business purposes:
- To provide and maintain our Service.
- To notify you about changes to our Service.
- To provide customer support and technical assistance.
- To detect, prevent, and address technical issues.
- To comply with legal obligations.
4. Data Storage and Security We value your trust in providing us your Personal Information and we are committed to using commercially acceptable means to protect it.
- Data Location: Our primary servers and data processing occur in the United States.
- Atlassian Data: Data processed via our plugins acts in accordance with the Atlassian Marketplace Vendor Agreement and Security Requirements.
5. Disclosure of Data We do not sell your personal data. We may disclose your personal information only in the following situations:
- Service Providers: To third-party vendors who assist us in operating our business (e.g., hosting, email delivery), subject to confidentiality agreements.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
6. Third-Party Links Our Service may contain links to other sites that are not operated by us (including the Atlassian Marketplace). We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us If you have any questions about this Privacy Policy, please contact us:
- By email:
hello@prismworksglobal.com - By mail: Prismworks LLC , 30 N Gould St, Ste N, Sheridan, WY, 82801, USA